For our customers
Ace Cares
We've been in customers' homes across Nottingham since 2017. The business runs on trust and repeat work, so we look after the people who look after us. This page is everything we do to make sure of that.
How we look after our customers
None of this is fine print. It's how we run every single job, guarantees, extras you don't pay for, direct contact, and proper insurance. The same standards for the new customer as the regular round.
48-Hour Rain Guarantee
If it rains within 48 hours of your window clean and you're not happy with the result, we'll come back and redo it. Free. No questions asked.
24-Hour Satisfaction Promise
Not happy with anything? Tell us within 24 hours and we put it right at no extra cost. No arguments.
Free Window Clean
Book a Roofline Clean or a driveway job and your exterior window clean is included free, the combination is the discount.
WhatsApp Direct
No call centres. Message us directly and you talk to the same person every time. Usually replies within 2 hours.
Fully Insured
Up to £10 million public liability insurance, subject to the policy's terms and exclusions, covering both injury and property damage.
Services we trust
Honest recommendations, not upsells
Customers ask us for recommendations all the time, boiler cover, energy, broadband, all sorts. We only mention something here if we'd use it ourselves. No pressure, no commission games. If it doesn't help you, we don't take a penny.
Trusted partner #1
Utility Warehouse, household bills, simplified
Gas, electricity, broadband, mobile, boiler cover, all in one bill, one provider, one point of contact. For households juggling 4-5 separate companies, it usually means simpler admin and often lower overall costs.
- ✓ Gas & electricity
- ✓ Broadband
- ✓ Mobile & home phone
- ✓ Boiler cover
We're upfront: yes, we earn a small referral if you sign up. That's why we only put services here we'd actually use ourselves.
Launching soon
We're finalising our partner page. Until then, message us and we'll run an informal check or let you know when it's ready.
WhatsApp UsOther things customers ask about
Boiler cover
Still vetting providers
Home emergency
Still vetting providers
Local charity support
Still vetting providers
Same service. Same standards. Every time.
Whether you're booking your first clean or your fortieth, you get the same care.